Answers to many of the most frequently asked questions are below.
If you can’t find the information you’re looking for, please don’t hesitate to contact us.
(Follow this link for our Terms & Conditions)
How do I make a reservation?
There are a couple ways to book your reservation.
Online through this website is the easiest way. Select the property that you want for your stay, enter the required contact and payment information, review and accept our terms and conditions and your reservation is booked!
If you would like to speak with one of our reservation specialists, call 830-596-1301 for assistance in selecting the perfect property for your specific vacation. They can receive all of your information over the phone, answer any questions you may have, and complete your reservation for you.
How and when will I receive my confirmation and arrival instructions?
A confirmation email, which includes arrival instructions, will be sent once owner’s approval is given, the rental agreement signed and returned and initial payment is received.
What time is check-in and where do I check in?
Check in time is from 3:00 p.m. to 8:00 p.m. Guests are required to meet an All Seasons agent either at our office, which is located at 110 Long Drive Court, #6. Any final balance plus security deposit will need to be paid at that time and guests will be issued keys or any other access devices necessary. The agent will tour you through the property explaining any special details as well as answer any questions you may have.
What time is check-out and what are the procedures?
Check out is 11:00 a.m. Housekeeping and maintenance personnel need adequate time to complete their services between occupancies for every property to make every guest’s stay as pleasant as possible. Later check-out times can’t be guaranteed, but it may be possible on a case by case basis. Please communicate any needs for a later check-out with an ASA agent at the time of booking.
How many people are allowed to stay in each property?
Occupancy may not exceed what is posted on each property’s description page. Maximum occupancy includes any infants and/or children. Please check the specific occupancy information provided for the unit in which you are interested.
Do the units have televisions and WiFi?
All of our vacation properties have at least one TV. Not all of our properties have WiFi. Be sure and confirm before booking if this is needed.
What supplies will come in the unit?
All vacation properties are supplied with linens for each bed and bath towels for the number of occupants stated. In addition, an initial supply of the following items will be provided: dishwashing liquid, dishwasher detergent, hand soap, bath soaps, bath tissue, facial tissue, paper towels, trash bags, laundry detergent and fabric softener sheets. Some waterfront properties also include a limited number of beach towels for guests’ use.
What type of appliances or kitchenware can I expect in the kitchen?
All furnished vacation properties managed by All Seasons Accommodations include fully equipped kitchens. These properties have a refrigerator, stove/oven, microwave, dishwasher, washer and dryer, pots and pans, coffee maker, dishes, glasses and cooking and eating utensils.
Are the unit’s air conditioned?
Yes, all of our properties are air conditioned.
Can I smoke in the unit?
Smoking is strictly prohibited at all of the All Seasons properties. Smoking within a property unit may be subject to additional cleaning charges to remove smoke odors.
Is daily maid service included?
No. Our properties are cleaned prior to guest check-in and after guest departure. You may request additional cleaning services for an additional charge. Ask a reservation specialist for details.
Can I bring my pet?
Some of our properties are pet-friendly. You will see a Paw Print by those listings on the website that will consider pets on approval. We have also provided information under AREA GUIDE of pet boarding facilities in the area so if they can’t be with you, they will be close by and can enjoy outdoor activities with you.
What do I do if I left something behind after my vacation?
We will make every effort to return items left behind by guests. Upon written notice delivered to All Seasons, together with a $20 fee plus shipping costs, we will return lost or forgotten items to the guest. Items not claimed within 30 days of the check-out date may be disposed of at the discretion of All Seasons. What will the weather be like?
Does All Seasons Accommodations have any long-term rentals available?
We have a variety of properties available for long-term rental on a six month to a year lease. We also have properties that rent for 30 days and up to 120 days in some cases. These are ideal for our winter visitors or those relocating while looking for a permanent home.